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Support & Maintenance

How to Report an Issue

Last Updated: May 27, 2026 3 views
Summary: Guide on reporting bugs and issues for fastest resolution.

Reporting Issues

To help us resolve issues quickly, please include the following information:

What to Include

  1. Description - Clear description of the problem
  2. Steps to Reproduce - Exact steps to trigger the issue
  3. Expected Behavior - What should happen
  4. Actual Behavior - What actually happens
  5. Screenshots/Videos - Visual evidence if applicable
  6. Browser/Device - Your environment details

Priority Levels

  • Critical - Site is down or data loss occurring
  • High - Major feature broken, no workaround
  • Medium - Feature partially broken, workaround exists
  • Low - Minor cosmetic or non-urgent issues

Tags:

bug-report issues troubleshooting

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